6/10 Aceptable
Kathleen C.
16 de julio de 2022
Le gustó: Check-in, ubicación, veracidad del anuncio
Several changes this year
Bathrooms were not cleaned Both lamps and overhead lights in living room all blown bulbs. Ceiling fan light was supposed to be three lights and only one and was blown out. Refrigerator never got the drinks really cold Water poured down into bottom bins and ruined expensive pizza. One kitchen cabinet door hanging off by the hinges. Major issue and could have been a major problem The bathroom door by the bunk beds inside knob broken and everyone that went to that bathroom was immediately locked in!!!! Someone had to keep going and letting them out. Usually I go by myself for the first part of trip and I would have been locked in the bathroom with no way out!!! And no way for anyone to know. Maintenance came and fixed all issues relatively quickly except refrigerator was next day. Room cost was extensive this year like everything now however on top of the increased cost of the room in seven years I have stayed at Majestic the room always includes two beach lounge chairs, this one did not so that was another high cost for chairs! Ridiculous Then only one parking pass allowed Complete runaround on that Front desk said flat out NO even though I had TWO handicapped guests Said wait until next day and go to HOA office for help NO again Because I didn’t reserve with Schulstadt rentals Front desk and HOA both stated this. 6 person room and one pass STUPID Especially since handicapped Seven years never these problems and then another high cost to park across the street and they had to walk!!! Chairs even stupider Very narrow and hard and do not lay all the way back could not turn over for sunning on back side Useless!!! The guy was extremely rude on several occasions Told me not made for turning over to use a beach towel and lay on the sand!!! I didn’t pay for chairs to lay in the sand. Disappointed totally this year and embarrassed I took my family that had never been for such a crappy stay. Will not be staying in this unit again and with the parking and cheap chairs not a majestic Maybe time to look elsewhere
Kathleen C.
Se hospedó 7 noches en julio de 2022
