To give some perspective on where this review is coming from; We (My wife and I, along with our 2 young kids, and my in-laws) stayed here for 9 days. This was my wife’s first trip outside of the US and it came with some surprises.
In a spirit of full disclosure, my wife wanted to rate this rental as a 2. I would have given it a 4 because of price. Her reasoning is that the beds (doubles, not queens like stated in the listing) were quite hard, the water pressure was virtually non-existent (and some times was non-existent) and the gated community seemed to have more dogs than people. On the other hand, this place was a third the cost of most other places I was considering, was clean, and had air conditioning in all 3 bedrooms and the main floor. The location was a good 15 minutes from Playa, but for me I consider that a plus, because I don’t care for crowded touristy places. As a place to sleep and cook, this worked well.
Some things to note: No TV, No laundry (and doing laundry in Mexico is much different than the states), the fridge is tiny (the freezer was frozen shut) - so if you want to cook don’t buy anything that needs to be refrigerated, when there is water it is very low flow, the dogs are noisy, the beds and pillows are hard, there was exactly 6 towels, the property manager, though nice, was difficult to get ahold of when the hot water wasn’t working, when there was no water, or when we were trying to figure out what to do with the key in checkout.
Overall would I stay here again: definitely! Would my wife stay here again: No.
As far as I am concerned it met all my needs. The pool was a little small and I heated, but still sufficient. The neighborhood was private, but not high end. I was hoping that there would be beach towels or any kind of beach gear like an sand toys, umbrella, or chairs, but considering how far of a hike it was to most beaches I wouldn’t have wanted any of that stuff anyway. It made for a great central location for our visits to Chitzen Itza, Talum, Akumal, Xcaret, Puerto Moreno, Isla Mujeres, and Playa. The biggest disappointment was the beaches were covered in rotting seaweed and the water was brown with it. This was the case with every beach we visited with the exception of Isla Mujeres and Cancun, but it was red flags in Cancun so no swimming.
If you want a great base camp for many activities in the Yucatan this is great. If you want a beach vacation, I would recommend going somewhere else.