Villa, 4 dormitorios + Unidad Independiente, 4. 5 Baños, (para 8-12)
Mark or Brian Cleveland
Reglas de la propiedad
Política de Cancelación
No hay reembolso para cancelaciones realizadas después de haber realizado el pago.
Wonderful relaxing mini Vacation!
Villa Alhambra was everything we were expecting and more. First Las Brisas is the best of the best area of Acapulco. Multi million dollar incredible Villa and the view of Acapulco Bay is spectacular. The Villa is very large so we all had plenty of room. The pool area has a waterfall with skid that the kids just loved. Jesus is the Villa administrator and will also drive for you for a reasonable fee. The Beds were very comfortable and we found the property to be well taken care of based on other rental homes we have stayed at. We are already planning or next visit to Villa Alhambra!
Steve - Thanks for the very kind words and happy to hear you and your family had a great time at Villa Alhambra. Our staff works very hard to make sure its the best vacation ever. Please do keep us in mind for the next time!
Most breathtaking view of the bay day or night
In - house staff are amazing. They prepared breakfast/lunch/dinner to perfection. Felt very safe. Driver always readily available for any excursion.
Thank you for your visit to Villa Alhambra and we hope you return again and again!
Thanks for a great week in Acapulco. The best about the house is the amazing view of Acapulco Bay.
We enjoyed very much Jesus & Co, but felt a little bit insecure about the tipping, since it seemed to be a big issue; how much to leave them.???Maybe a good idea could be to leave some advices to the guests to have an idea. We did not need their service all week around, since we also wanted to some privacy within the family.Another big issue are the mosquitos, and good advice is to maybe get the house sprayed, one of the girls had more than 40 bites when sleeping in the big bedroom. We did our best to keep all doors and windows closed, but some how they still managed to stay arround. The downstairs shower was in a very bad shape, only one drop of water coming out of the tap.
The house was perfect for our amount of people, and we had a fablous view to watch the fireworks on New Years Eve.
Happy to hear you had a great time at Villa Alhambra....we do have a fabulous view of Acapulco Bay! We are in the tropics so mosquitoes do effect so please from time to time but rare that its a issues. All of the bedrooms have good cold AC which normally keep them from being a pest. We do spray and so does the neighborhood. Not sure about the shower dripping and is a very minor thing but I'm sure it was fixed. Thanks again and please keep us in mind for the next time.
Great view, great service!
We were a group of friends coming from Mexico City. As promised, the view of Acapulco Bay is amazing, and the house is very comfortable. However, the best was the staff. Jesus and Alejandra took really great care of us, and Juanita's cooking is just heaven (you can't miss the "pescado a la talla" and the mixed seafood ceviche). We were sad to leave, and would definitely love to go back.
Thanks for your visit....we have a great staff that just want so make sure our guests have a great time!
EXCELLENT - 4 years in a row!
We LOVE Villa Alhambra! We have been coming here with 4 couples 4 years in a row. LOVE the relaxing and beautiful TRUE VACATION this villa provides! We have privacy, our own pool, a staff to wait on us, cook us meals, we never have to leave the place if we don't want to. We feel very safe. we leave the house sometimes to go down to the beautiful private beach which looks like it is a movie set, it is so beautiful! I can't say enough about this
place. Looking forward to year 5 next year! I think that kids might get a little bored if families bring them here. There isn't a TON to do and you do have to drive to go to the beach. But for adults, and groups, you just can't beat the villa, the location, the view and the staff!
Oh, also, it feels safer than ever. The people seem happier, the airport security seems to smile more, just all around very welcoming and the most 'comfortable' we have felt in 4 years.
Very Happy to hear you and your friends had a great time again while at Villa Alhambra. The staff does work hard to make sure you have the best and most fun vacation ever and knows how important it is that our guests are 100% happy and return year after year. We look forward to your next visit! Thanks.
The View - But Not Much Else - Is As Promised
We were very disappointed by our stay at Alhambra.
The villa is in a very fine and safe neighborhood of Acapulco, with spectacular views of the bay below. VoIP phone for free calls back to the States was great. And Wi-Fi throughout was fast (although spotty in some areas of the house). However, we had specifically asked the owner if there were direct sun on the pool area, and he had assured us that there was. Turned out to be untrue, at least at that time of year.
Also, the pool is unheated and very small. Probably more accurate to call it a "plunge pool," rather than a full swimming pool.
Alhambra, itself, is in a state of early dilapidation. Wall plates and plastic handles for light switches are missing. Some bathroom fixtures are not fastened to the floor and leak around the base. Some window screens were ripped or otherwise had holes through which insects could enter. My son was very badly bitten all over his face and upper body over 4 nights in the master bedroom. We never pinned down whether it was mosquitoes or bedbugs.
Vertical blinds were missing chains that attach their bases. Sofa cushions were badly stained and filthy. The heavily promoted master bedroom TV, with direct access to USA channels, never worked. There was significant hi-fi equipment, but it looked as if it had been wired and installed by me – certainly not by a professional.
And the promised professional staff was nowhere to be found. We did have a very nice woman who cooked good, simple, home Mexican meals and who made the beds and washed our towels. And her husband, a helpful "concierge," came and went each day. Their very nice, 18-year old son also helped with serving, but we usually ended up getting our own missing plates and utensils and clearing the table ourselves when we were done.
It was far from the "5-star" experience we had been promised. We decided, after 4 or 5 days, to move to a local hotel. That was about a month ago. Since then, I have been waiting for a reasonable resolution from the owner. To date, and despite his protestations that he would get back to me, I have heard nothing specific.
We have since learned, until we arrived after Christmas 2013, that there had been no guests at Alhambra since August.
Beware: the view – but not much else – is as promised!
I want to thank this guest for his visit to Villa Alhambra over the New Years holiday however their is NO reason this guest should not have been 100% satisfied. I have been renting this Villa for apx 7 years to guests that come to have fun and always have returned home relaxed and tan and I can say the Villa was not at fault here. The guest (older maybe in is 70's gentleman) booked my Villa months before for what was to be a family trip of 6 to 8 people for New Years week which is the most in demand week of the year and I always turn away many other groups after its booked. To our surprise when he arrived it was only with his adult son and from about the start their were problems that we just have never heard about before. We do have a good staff at the Villa, the same great cook, and housekeeper that everyone gets and no one has ever had a problem with, but compliments. Well, he wanted them in a starched uniform I think "white glove service" and I guess a Robin Leach Lifestyle of the Rich and Famous kind of thing which is great but not what I ever said we offer. What we offer is typical service for a Villa in Acapulco, good cook, not gourmet chef, good housekeeper, not chamber maids and certainly the Villa is clean. Something must of happened in the family so no one else came but his son and their rarely talked or even went out of the Villa despite my staff trying to help them have a great time. So instead of a nice vacation it became a house inspection with him going around picking on even the smallest of things in the Villa. To say the Villa was not in good repair is ridiculous and nothing at all to affected his vacation or comfort. We have Direct TV USA satellite that works fine..he just did not know what input to select on the TV and it was taken care of and the pool is not a "plunge pool". Its a wonderful pool with waterfall and slide and everyone has always loved it. The time of the year he was their (dec/jan) it does have the least amount of sun and then you can go to another patio by the master bedroom that does has sun. Yes, Acapulco is in the tropic's and so their are bugs but nothing again that would ever bother most people and the bedrooms have great A/C units so you can close the windows if needed. It end up with him offering no bad review for a part refund since the Villa was not at fault I did not agree. By far we please most people most of the time. If you book my Villa I promise your will be happy or a will compensate you. Thanks.
Las privada Brias Club de Villa disponible para huéspedes sin cargo.