Claudine, the host, is amazing.
Communication was outstanding.
She was overly accommodating to our needs. We had a passport issue that caused a two-day delay to our check-in, she was understanding and made multiple accommodations to ensure we felt welcomed.
Even after she continues to be professional and understanding, even though we accidentally damaged a towel during our stay.
The property was perfect. Clean, stocked, and secure.
Two "not so great" items I would be remiss in not calling out. Though neither are really the host's fault.
1. Contruction started at 8:30 am prompt every day. Normally I wouldn't mention it, but it was right outside the bath and bedroom windows. While the bathroom window has a privacy "tint" on it, it's a little disconcerting to see workers hands literally on the window, hearing them talking, and smelling their cigarette smoke. (yes, they were that close). The construction noise was understandable (sawing, drilling, chiseling) as it's a classic building.
It just would have been nice to have been informed that there was construction planned for the time of our stay.
2. The neighbors, or someone, played music until 4 am multiple days during our stay. While I get it was the holidays, and while not enough to cause us to go to a hotel, hearing the same bass beat for hours was a little annoying. Luckily, we knew we had to get up and leave at 8 to avoid the construction noise 😊 so there's that.
Again, neither were Claudine's fault.