6/10 Aceptable
Cristina F.
10 de agosto de 2022
Le gustó: Check-in, comunicación, ubicación
Lovely House , Some comments to improve
Dear Erik, first of all thank you for you flexibility and communication with us. We were happy to stay in the house, the house for us was amazing in terms of spaces, different areas, fresh , rooms. we will like to add some comments to be consider
Ammenities:
Well equipped but I will add:
- New Cooler, (the one there is broken) and cooler with wheels so we can walk in to the beach.
- Beach Bucket ice, as you know Ice melt very fast and the bucket ice we had was from metal and didn't have a top to close, there some special options in amazon for beach.
- a Nice Cheese table to put some appetitive we were using the one of the kitchen that they use to cut.
Staff: Staff people were very kind and smiling always.But we have some comments:
- We do not consider Blanca as a CHEF, she is a cooker that help with good taste but for us her and Yajaira were the same role in the kitchen, all the meals we let her do were not proper cook ex:
Fish twice over cook
Pasta overcook
desserts she only knew how to make one version and we couldn't eat it.
In the group we got some people that like to cook and for every meal they we were giving directions and cooking with Blancas help, we did not let her do anything else by her own, only local food like: plantain, yuca etc. So my recommendation is not to sell her as a CHEF just as a cooker and also as a housekeeper.
- They were not proactive, we need every day in the morning, please put the table , take out table etc they did it but we always have to tell them.
- It is important that Blanca communicates better about their meals, resting schedules etc, we needed to guess what was happening because of their faces.
Cleaning Staff: they were OK, there was a little bit mess in terms of schedule, Sundays attendance etc blanca solve it a try to cover all as well as yajai. it is important to be clear that they need to cover the house behind.
- Both Fridge has a fish smell. (terrible)
Beach:
It is important to be clear that from Frid-Sun it is a noise street, beach is pack of people and music all day and night. It was not a problem at all but It was surprisingly for us.
Chairs were always at the beach but the last 4 days there were there but we need to put them all next to each other since it was a tower of chairs.
Pool: was clean but we need to tell every 2 days to blanca to have some one to clean it because got dirty.
Hope this will be constructive, anyhow we had a wonderful stayed and fun. Cheers.
Cristina F.
Se hospedó 9 noches en julio de 2022
