1 Estudio | 1 Baños | capacidad para 4 personas
- inglés, español, italiano
Reglas de la propiedad
No se permiten fiestas o eventos
No se permite fumar
No se aceptan mascotas
No se aceptan niños
Edad mínima del huésped principal:18
Número máximo de personas:4
Política de cancelación
No hay reembolso para cancelaciones realizadas después de haber realizado el pago.
Andrea was the best!
Andrea was very responsive to my questions and did her best to make the stay wonderful.
Thank you very very much, was a pleasure server you.
We hope to see you soon.
You have a new friends in Cancún !
Nice enough for the price, but BE VERY CAREFUL LEAVING THINGS OF VALUE BEHIND!!!!
Property is well located and clean, but there were no instructions for use of the safe. I was on a rush to leave next morning, and in the process to of trying to figure the safe I left my necklace (valued in about $1500) behind next to the sink. When I came back in the afternoon it was GONE!!!
I know housekeeper and maintenance both entered the room, and when I reached out to let them know what happened they immediately doubted me even though I MADE emphasis I wasn't expecting them to take responsibility because I knew they were going to use the safe as an excuse. I told them I was 100% sure where I have left it. All I wanted was for them maybe attempt to get the police involved and to interrogate staff or at least for them to do something not to happen to someone else.
They responded saying they have worked with their staff for a while and never had issues. I told them "maybe because no one was stupid enough to walk out in rush and leave something expensive behind."
BE CAREFUL! I promise I'm not some drunken lady who lost the necklace somewhere else or trying to get anything other than justice...
Dear lady, we have more than 700 comments on all websites and our average is 9.5 out of 10. Someone can believe you that you brought a choker of 1500 dollars, that our safe does not have instructions and that it is also NOT Do we teach you how to use it as part of our Check in procedure? We have more than 35 years in the hotel business and we know very well how we do things, including our verification procedures WHERE IN ADDITION TO INSTRUCTION WE SHOW THE GUESTS HOW THE SAFETY BOX IS USED and we provide our contact data, in addition to those who find our reservation.
What you do not clarify is because you DID NOT WANT TO CALL THE POLICE, maybe the choker of 1500 dollars never existed? because at least keep it in your suitcase could be a good option, if you brought a choker of 1500 dollars and make them believe to steal all for leaving it in the bathroom and also did not know how to use the safe.
If you had to pay to leave, we did not call for assistance with the safe deposit box?
You tried to ask for money, but when we called the police, I told him not to forget what happened, the wine police and you did not want to show your face. Why?
Do you think it is that easy to come and do these dirty things in Mexico? ......
The following please try to put a comment that helps other travelers to make the best decision and not to confuse them, say that it brings a choker of 1500 dollars and they steal. DO NOT BELIEVE ANYBODY, it is not that more than 700 comments that we have on the WEB all equivalents and lie to give us a rating of almost 9.5 (almost 10)
It was a pleasant stay , safe, quiet, beautiful ocean view,
Thank you very much i hope to see you soon !!!
Everything that was promised!
Beautiful location. Great beach. Very nice accommodations. Claudio was very attentive.
Met our expectations
Friendly service, clean studio, right on the beach! We would visit again! Thank you!
Thank you very much, was a pleasure server you !
A Perfect Place to Stay!
Relaxed doesn't describe the feeling you'll experience while staying in this condo, it's so much more. The sound of the waves steps away, the hospitable service of the host and staff. A quaint villa atmosphere with resort amenities. The security at the front gate and around the pool makes safety a non-issue. Transportation on the bus system to restaurants is easy, exciting, and inexpensive (12 pesos each time on). The particular room we enjoyed was well equipped with towels, toiletries, a supplied kitchenette, and daily housekeeping. The pool pristine, cleaned every morning. My friend and I couldn't have asked for a more perfect place to stay!
Thank you very much Lisa, and special thanks for choosing us !