1 dormitorio, 2 baños, capacidad para 3
Rentals Your Way
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It was a perfect location and both the staff from the condos and the reservation manager where really nice and helpful. Especial mention to Sarai for all the tips and sorry for all the messages and questions hehehe. The room was in the right spot. We had a great view of the ocean we also had bars, restaurants, supermarkets at walking distance. At night we were able to walk on the beach and have a glass of wine at the balcony. The Surf 401 Is a great spot in Playa. We were in a more relax trip this time and it sure was. We had everything we needed in the condo we would love to go back and stay for a longer period next time. If you stay there I highly recommend trying the pasta at La Famiglia or the Mezcalitas from Babes both places are a block away from the condo. The elevator was near us so going out or gettin to the pool was really easy. By the way great pool a place to talk to other people and have a nice time just chilling with a beer.
Thank you for your detailed review. Sarai is outstanding and is always there to answer all the questions prior to your arrival. CBP does a great job at keeping the condo clean. I am glad that even though Zenzi is close by you were not disturb by their live music. Please feel free to come back anytime for a longer stay!
Great Location, great balcony view, BUT.....
You can't ask for a better location in PDC !!! Everything is extremely close by and no need for taxi at all the entire stay. The room was very nice and had a great view of beach / pool area, BUT there was NO WiFi access in room! This is huge because we went with our kids and we had other relatives stay in other rooms that had Netflix and wifi access, and well if you can live without it, that's great but with kids it's a different story! There was a slight odor of sewage in the bedroom restroom that wouldn't go away but we just left door closed. Also, not sure how the trash pickup is, but we got there on a Wednesday, left that same Saturday (3 days later) and nobody ever came to pick up trash. I would recommend staying here for sure, just not in this room...thanks!
Great location, pool
We really enjoyed our stay at El Faro. The location was on the beach (great), close to many restaurants, and we spent a ton of time at the pool. The condo unit has an unbelievable view, and was very clean. Our only complaint is that the master bathroom really smells. It was clean, but there is a strange smell (sewage?) in the bathroom.
Hello Jason, Thank you so much for your feedback!! Reviews are very important to us as they help us have more potencial guests and improve our service. Please do not hesitate to contact us for future booking as we always have a return customer discount !!
Great location for a condo in PDC
This is pretty much a copy of my Tripadvisor review for the same unit. I booked this unit and one other unit at El Faro for family members and ourselves. The location is great, on the beach with a pool and walking distance to everything. Cleaning services, provided every other day and included in the price, makes this a hotel like experience. This is probably not the last time we will be staying at El Faro.
Absolutely perfect location in Playa Del Carmen
We very much enjoyed our stay at this condo. You can't get a better location. Right on the beach and 1 block from La Quinta. The condo itself is clean, very nicely furnished and has a wonderful view of the pool and beach. The bedroom is quite small, but we really didn't mind as we were only in there to sleep. The king-sized bed was very comfortable. The rest of the condo is really quite large. We really appreciated the bottled drinking water. That saved us from having to haul cases of water from the store. We did have one issue and it is actually an issue that the entire property of El Faro has from time to time and that is a horrible smell that comes from the plumbing in the bathroom. They tried very hard to get rid of the smell, but it never quite went away. I would say that the only other downside is that this unit does not have wifi. When traveling, having wifi is very helpful when you want to look up restaurants or directions or check on your flight. We had to go down to the lobby each time we wanted to do those things or else pay the exorbitant international data rates to AT&T. Other than that, this is the perfect place to stay in PDC!
l have stayed at the El Faro many of times. But this stay was the worse stay of my 57 years of traveling. We were so disgusted by the smell of the bathroom ,it made 401 surf uninhabitable.We asked to be moved and we were kept prisoners in that condo for way to many days I started becoming ill before they finally moved us to another condo. And then they wanted to put us back into 401 surf the last night of our stay and we refused to go back to that sewer we told them we were going to move to another hotel and then that's when they put us in another condo
I am sorry for your expirience. During your stay the city of Playa Del Carmen did a city wide sewage clean out.... Not perfect timing. This caused fumes to come through the drains in many complexes and condos. That being said the management company did not want to move you to another unit because many of the units had the same problem. That problem has been resolved and has not happened again.