Just as we packed up to get on the road to our vacation, we were told the pool and jacuzzi does not heat/bubble. Useless!
We would not get back our money, or find another property on such short notice. We got there Sunday 8pm. At the gate, nobody knew where we belong, office was closed, they couldn’t talk to them. After 30 minutes the manager let us in. The place was extra dirty. Dust everywhere, walls, windows. Sticky doorhandlers, stench of urine in bathrooms. My 8 pounds puppy found a pill in the fam.room. Thankfully I picked it up before hi did. Floors sticky! The palm tree at the pool... was there 15 years ago. The stump is there. Next day i called, cleaning crew showed up, wiped the floors somewhat with a towel. Told me , it’s the Lysol they use to clean with has a distinctive smell, not urine. Publix is close, bought bleach, mop, gloves and other “necessities”, spent the evening cleaning. 2 am smoke detector beeped, battery dead. There’s a raccoon nest on the roof, they run around all night and visit daytime. Furnitures are makeshifts. Drawers missing pullers. Livingroom furniture not what you see on pictures. Pool isn’t working for awhile, tiles are cracked/broken/peeling off. The netting over the back yard/pool is ripped. Bugs are present. The only good thing about it, Disney is close by. Would not recommend to anyone. As we are renting properties from VRBO, I’m skeptical about our next time, if there will be any. How do you not check what you represent?