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Reglas de la propiedad
Política de Cancelación
100% de reembolso para cancelaciones con más de 30 días antes de la fecha de entrada. 50% de reembolso para cancelaciones con más de 14 días antes de la fecha de entrada.
Everything felt like home, and if I ever needed something Angela and Alfredo (workers) were very nice and there to help me. But there was one worker named PATTY who was VERY rude and disrespectful with me; when my wife’s family who she hasn’t seen in 10 years came to visit her ON her birthday. She threaten to kick me out if I didn’t tell my family to leave, BUT we are supposedly “allowed to have guest”. After that, we felt very uncomfortable, and felt like we didn’t have privacy since she would come every 15 minutes harassing us and standing down the hallway looking at our apartment. She definitely ruined my wife’s birthday and our privacy. We didn’t have music, nor drinks; our next door neighbor was so nice with us that they didn’t even complain. We felt like we had to whisper in order to communicate with others. Once again, if you need something, you should NEVER ask PATTY for help.
Sr Cesar, muchas gracias por sus comentarios, le brindo una disculpa por el inconveniente con la forma en la que Patricia le trato, creo que se puede realizar una platica con usted informandole la situacion sin ser groseros y agresivos, lamanetablemente no cuento con el apoyo de uno de los socios para llamar su atencion, pero creame que estoy muy apenada con la situacion ya que aunque haya alguna falta por parte de algun huesped siempre debemos darles un buen trato ante todo
Wonderful tour guide
Enjoyed the location; building undergoing some renovations
Hello Miss Linda, thank you so much for your review, we aro so glad to know that you enjoyed your stay, and the location was great. hope to see you soon kind regards Marisol-reservations
This apartment is very centrally located and near all the major down town attractions. It is secure. There is a small safe in the apartment, a store within the building for provisions, a pool, green space within the building and apparently a movie theater. The beds were comfortable. Bring ear plugs especially over the weekend when things tend to be a bit louder. We enjoyed our stay and would recommend.
Hello Mr Faye, it is an honor to contact you again from Puerta Alameda Suites, we are so glad to know that you enjoyed your stay and thet the service and the facilities was excellent.
thank you so much again and hope to see you soon
El staff es increíble, muy atento y te hacen sentir como en casa y que eres importante para ellos. El departamento era muy espacioso y con una bonita terraza privada. No tenía mucha vista ya que estaba en un segundo piso. Pero era en verdad muy agradable pasar la tarde ahí. Es un gran precio por un gran departamento
Estimado Francisco, muchas gracias por sus comentarios, estamos muy contentos de saber que el departamento fue de su agrado, esperamos su visita nuevamente a Puerta Alameda Suites
Nice Place to Stay in Great Area of Mexico City
The apartment is very clean and nice. Perks are a 24/7 doorman so you should feel secure and safe. Location is great too. Staff that met us to check in and answer question (Angela) was great! There is a little street noise and light that comes in. I’d stay here again.
Dear Guest, thank you so much for your review, we are so glad to know that you enjoyed your stay in Puerta Alameda Suites, we really hope to see you soon
Location is excellent. 5-7 minutes to Plaza Mayor. So close to everything, yet its quiet at night, with the city around you is very active and loud. Very good sized apartment with all amenities, clean, good comfy bed, good kitchen, fully stoked. Lovely place overall. A lot of restaurants around.